Simply Clean should be informed at least 24 hours in advance about the cancellation of your appointment. Otherwise the cancellation fee of 1 hour work will be charged as we might be unable to fill this spot.
In case you do not inform us that you prefer to cancel/ reschedule the appointment, the full bill will still be due.
If you have asked for one time cleaning the amount should be paid in cash directly to the cleaner, once her work is done.
In case you are our regular client (weekly-monthly basis) please provide us with the payment by the end of the week/ month in cash or cheque.
Simply Clean reserves the right to leave the home in case we feel our personal safety is in danger from either another human being or a animal.Please be advised we do not clean up blood, feces, or vomit.